TrackDMEDME tracking software that shows where every rental unit is.
Know who has each unit and when it is due back. Scan a barcode to check equipment out to a patient, then scan it again when it returns. No six-week implementation or spreadsheets. Live this afternoon.
Bring your spreadsheet, QuickBooks catalog, or website. We'll help get the first units live.
Lightweight wheelchair
Alliance Care • due Jul 6
Oxygen concentrator
Returned 2h ago
Hospital bed
Patient-ready
The problem
Equipment quietly leaks out of DME businesses.
The same wheelchair goes out, comes back, gets cleaned, and goes out again, dozens of times. Track that on a spreadsheet and the numbers drift. Units go missing. Returns skip cleaning. And the audit shows up anyway.
Ghost inventory
You can't tell what you own or where it is, so you re-buy assets you already paid for.
Units that never come back
Equipment walks out the door with no trail. Capital and rental revenue walk with it.
No reprocessing trail
You can't prove a unit was cleaned before it went back out. That's a survey citation waiting to happen.
Everything you need to track equipment
Built for the warehouse, not the billing department
Need the complete inventory workflow? Explore TrackDME's DME inventory software for serialized rental fleets.
Catalog builds itself
Drop in your website and AI reads it to build your product catalog, categories, and photos automatically.
The scan loop
Scan, check out, check in. Three seconds per item, one-handed, on any phone or handheld reader.
Live location
Warehouse, truck, or a patient's delivery address. Always know where a unit sits and who has it.
QuickBooks sync
Your customers sync in from QuickBooks in real time and stay current. No retyping, no CSVs.
Due-back & overdue
Every checkout carries an expected return. Overdue units surface on the dashboard automatically.
Reprocessing, if you need it
Turn on a cleaning gate for any equipment type. Flagged returns land in 'awaiting reprocessing' and can't go back out until marked sanitized.
Audit-ready by serial
Every move is logged by serial number. Pull the full history for your DMEPOS survey on demand.
Orders from paid invoices
A QuickBooks invoice gets paid, an order shows up in TrackDME automatically. Pick it by barcode, ship it, and QuickBooks gets a note back.
Export anything
Units, products, customers, or orders, one click to a CSV that opens straight in Excel. Your data is never locked in.
The scan loop
Three seconds per unit. One hand. Any phone.
No clipboards, no end-of-day data entry. Point your phone's camera at the barcode (or use a handheld reader) and check a unit out to a customer, set the delivery address, and pick an expected return. Check-in is one scan. The truth updates the moment it happens.
- Camera scanning or keyboard-wedge handheld readers
- Check out to a customer, facility, or delivery address
- Check in, move, and mark sanitized from the same screen
WC-10428
Lightweight wheelchair
Reprocessing, on your terms
Turn on a cleaning gate for the equipment that needs it.
TrackDME defaults to the simple version, just check in and check out. Flip a company setting and a flagged return lands in 'awaiting reprocessing' instead, locked out of re-rental until someone marks it sanitized, with a timestamped trail for every unit.
- Off by default, on in one setting when you need it
- Apply to all equipment, or flag specific types
- Timestamped cleaning history by serial number when enabled
Oxygen concentrator
OX-3391
Total visibility
Your whole fleet, on one dashboard.
See how many units are in the warehouse, out with customers, awaiting reprocessing, or overdue, all in real time. Drill into any asset for its complete history: every checkout, return, cleaning, and move, attributed to the person who did it.
- Live counts by status across every location
- Overdue units surfaced automatically
- Full per-asset timeline for audits and recalls
184
97
12
3
Your customers, already loaded
Connect QuickBooks in one click and your customer list imports automatically, then stays in sync. Check equipment out to the customers you already bill. Add someone new in TrackDME and, if you turn on customer write-back, they're created in QuickBooks too.
QuickBookssynced customers are tagged and link straight back to QuickBooksGrowth plan
Paid invoice in QuickBooks. Order in TrackDME. Automatically.
A customer pays a QuickBooks invoice, and an order shows up in TrackDME ready to fulfill, no re-typing what they ordered. Pick it against your real inventory by scanning barcodes, and a note lands back on the QuickBooks invoice the moment it ships.
- Orders created automatically from fully-paid invoices
- Take a phone order too, with a QuickBooks invoice created for it
- Pick against your real inventory by barcode scan
- A note lands back on the QuickBooks invoice when it ships
Invoice 1042
Riverside Care Home
Quoting add-on
Price it, quote it, book it. One phone call.
Your price book can draft itself: AI reads your QuickBooks invoice history to suggest a day, week, and month rate for every product. Build a quote, every line's price is a plain editable field, so cutting a deal is just typing over it. Accept it and get a real order, with optional QuickBooks invoice creation at those exact prices.
- Price book suggests itself from your real invoice history
- Delivery zones price themselves in from the customer's address
- Every line's price is editable, no separate discount workflow
- Accept a quote and optionally create a QuickBooks invoice
New quote
Riverside Care HomeInsights · Growth plan
Know what's running low, what actually rents, and what makes you money.
Insights turns your scan history and QuickBooks invoices into a forecast of what you'll have on hand next month, what rents out the most and least, and real margin and ROI per product. No spreadsheets, no exporting.
- Inventory forecast, with a warning before you run out
- Most and least rented equipment, and average rental length
- Real revenue, margin, and ROI per product from QuickBooks
Ask Claude about your business
Connect your favorite AI assistant straight to your TrackDME data and ask it anything, in plain English. What rents out the least? What's my margin on hospital beds? What's about to run low? Get the answer instantly, no digging through reports, no exporting to a spreadsheet.
How it works
From box to patient to back, in one loop
1. Scan it out
Point your phone at the barcode and check the unit out to a customer or delivery address.
2. Track it live
See every unit's status and location on one dashboard, with due-back dates and overdue alerts.
3. Bring it back
Check it in with one scan. Turn on reprocessing for anything that needs cleaning before it's rentable again.
Who it's for
Made for equipment that comes back
If the same serialized unit goes out, returns, and gets rented again, TrackDME keeps it accounted for.
Mobility
Wheelchairs, scooters, walkers, and rollators.
Respiratory
Oxygen concentrators, CPAP, and ventilators.
Home care
Hospital beds, lifts, and bedside equipment.
Multi-location
Warehouses, branches, and delivery fleets in sync.
DME Glossary
New to DME terminology?
Plain-English definitions for every term, from capped rental to reprocessing to DMEPOS accreditation.